To understand and profit from Total Quality
Management, companies must pay particular
attention to the first word in the phrase—total.
The spectacular rewards are earned through
a total commitment to achieving superior quality
and customer satisfaction across all company
functions and processes.
Total Quality Management is a complete commitment
to quality in all we do and a successful company
puts the total into TQM. Integrated Logistics
Services (ILS) is cited as our benchmark
performer in TQM. Integrated Logisitics Services
(ILS) is more than building a strong logistics
network. It is building a superior company
that has the capability of bringing you superior
solutions for your logistics needs as well
as technical assistance to comply with feasibility,
budget and materials to undertake any type
of project.
This example helps us to set our sights on
specific goals and learn a variety of ways
to achieve each goal.
Sabreline features the best practices which:
• Lead the transition from traditional
management to management by quality
• Identify customer needs and use that
knowledge to drive the organization
• Integrate strategic quality and business
planning into a single strategic process
• Communicate clearly customer and company
requirements throughout your organization
• Recognize and reward employee efforts
and promote improved quality
• Establish uniform measurement systems
and manage by fact, not fiction
• Borrow shamelessly from leaders to
encourage breakthrough thinking
• Build strengths and eliminate weaknesses
through an annual assessment process.
Total Quality Management, will lead Sabreline
Transportation Inc. straight to the cutting
edge of quality and keep it there.
"Our business in life is not to get ahead
of others, but to get ahead of ourselves -
to break our own records, to outstrip our
yesterday by our today." - STEWART B.
JOHNSON
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